Process
How We Work
A clear path from first conversation to handover. Once a project starts, every step is tracked in your client portal.
- 01Brief
- 1
Enquiry & Tender
Send drawings, a BOQ or even a scanned sketch (PDF). We review scope and return a priced proposal.
- 2
Responsibilities
At kick-off we agree who on your team uploads drawings, approves samples and signs off quotes.
- 02Approve
- 3
Shop Drawings
Our engineers issue shop drawings for review. They are revised until approved.
- 4
Samples & Mock-ups
Finishes, veneers and hardware are sampled and approved before production.
- 03Make
- 5
Production
Items move through machining, assembly and finishing, with photos at each stage.
- 6
Quality Control
Every piece is checked and dry-fitted against approved drawings.
- 04Deliver
- 7
Packing & Shipping
Export-crated and shipped, with container and tracking details shared online.
- 8
Installation & Handover
We provide 24/7 support to your local install team until installation is complete.
Client portal
From step three onward, your team follows every drawing, approval and shipment online.